The Project management edition

This week, ask your suppliers which of your websites run on PHP and who will carry out the update. Record what happens if a site has to go offline, because that can affect planning, budget and service delivery. Make agreements about this with the suppliers who manage your websites.

Government wants money back from Deloitte over report full of errors

The government of Western Australia is 'very disappointed' in Deloitte. The consulting firm wrote a report about a possible merger of three universities. The government paid $166,000 for it. The report contains made-up sources from AI and sums that do not add up. One scenario says $399m, while the figures add up to $659m. Another scenario says $823m, while it should be $512m. Deloitte itself writes that it used generative AI for research, summarising and proofreading. The firm earlier called the errors 'minor'. The government now asks for repayment and says the errors do not affect the calculations and conclusions. Deloitte has to revise the report and issue it again. A source from a WHO report has a ChatGPT label in the link. Curtin University appears under a name the university has not used for years. One expert says a new report may be needed. Another expert misses openness about how AI was used. Deloitte did not respond to questions. If you buy reports yourself, you can set out in the contract which parts were made with AI and what happens if there are errors. If you write with AI yourself, your name still stays under the report. Read more →

Shared Muse conversations from Meta turned out to be easy to find

Meta has a new AI assistant: Muse. Users could share their conversations through a link. Researchers at the security company Claroc say those links were easy to find. With one search, they found 6,800 shared conversations. They opened a few hundred. These contained information that was clearly not meant to be public, such as an internal revenue overview for the director of a marketing company. They also saw an application for a business loan with the requested amount. They also found a holiday calendar with dozens of employees and the week they are away. Meta says it has paused the sharing feature and is looking at how the links can be found. It is considering changes. Claroc reported the problem on 8 October through Meta's bug bounty programme. There was no response, not even on LinkedIn. Read more →

Loom recordings become instructions for AI agents

Atlassian is expanding Loom. You can now make a screen recording as an instruction for an AI agent. The feature is called 'Record for agent' and is in open beta. You send that instruction straight from Loom to an agent. You can also open it as a work item in Jira and assign it to an agent. Examples from the article are a presentation, a summary or a description of a new feature. The new Loom app for Mac records in 4K by default. With the Selection tool you point to an exact part of the screen, and with the Magic pen you draw on the screen yourself. Agents such as Claude, Cursor, VS Code, Codex and Rovo can also work with Loom. They retrieve the transcript, the metadata and the action items of a video, within the team's existing Loom permissions. Rovo in Loom is now being rolled out. With it you search videos and moments, ask questions about a recording and have a follow-up message written or an explanation turned into steps. Every answer refers to the recording and the exact time. Watch the subscription: Record for agent is in Loom Business + AI and Enterprise, in the new Mac app and the Chrome extension. Atlassian quotes its own figures: in a 2025 survey, 70% of 7,000 knowledge workers said a short video would have prevented their most recent misunderstanding. Read more →

Anthropic launches Claude Duet: an AI assistant that reaches out by itself

Anthropic has launched Claude Duet, an AI assistant that contacts you by itself, even before you ask anything. Duet connects to your apps and points out things that need attention. Every morning it sends a short briefing. After that it checks your apps every few hours and gets in touch when something is going on. It can do simple admin tasks and also heavier ones, such as building web apps. It works in the cloud, with its own virtual computer and its own browser. Before sending a message, paying, signing a document or deleting a file, it first asks for your permission. Anthropic made Duet for professionals and small business owners who have too much to keep track of. You talk to it in an ongoing chat. Duet is a separate service and runs as a research preview, an early test version. Access is through a waiting list. Only Pro and Max subscribers in the United States can use it now, through the web or its own iOS app. The background checks count towards the limits of your existing Claude subscription. So in the Netherlands it cannot be used yet. Read more →