Sales edition
This week: smart helpers that take over your groundwork, and scammers who copy your voice. Time to stay sharp.
AI agents take over your dull groundwork
From looking up a prospect to the follow-up email and the CRM note: the tool handles the steps, you stay in charge.
Analysts see July 2026 as the moment AI agents move from trial phase into real business use. Such an agent is a helper that does several steps in a row. Think of looking up a prospect, drafting an email, planning an appointment, and logging the activity in your CRM. Early pilots report big time savings on dull work like data entry and client triage. The success factor: a narrow task, your approval for risky actions, and good logging.
Background for subscribersThe most tedious part of your week is often the follow-up: the thank-you email, the reminder, the CRM note after a call. An agent can prepare this groundwork with the points discussed and the next step included. That way, you never forget a client, and your pipeline stays clean. But watch out: a client can spot a standard email from a mile away. So let the tool provide the facts and the structure, and add that one personal line yourself that shows you really listened. That little sentence is the difference between an email and a relationship.
OpenAI releases GPT-5.6, in three flavours
On 9 July, OpenAI launched GPT-5.6 in three versions: Sol (the most powerful), Terra (a balance between price and performance), and Luna (the fastest and cheapest). This lets you pick a model that fits your budget and your task. Sol is described as the best model so far for coding work.
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