Sales edition
This week: new AI that reads your conversation data, a growing scam trick using fake voices, and why calling back is your best defence.
Fake voices and fake videos: salespeople are a target
Scammers copy voices and faces to trick people into paying. Your best defence is not to look, but to call back.
Deepfake fraud is rising fast in 2026. Criminals make convincing fake videos and cloned voices to get staff to transfer money or share data. The tricks: CEO fraud, fake invoices, and requests to "change" a bank account number. In 2024 there were already almost 10,000 cases of AI fraud, together worth 100 million euros in damage. As a salesperson, you are a target: you talk to unknown prospects and often get asked about money.
Background for subscribersYou have the most customer contact, and so the highest chance of facing a fake request. Make it a fixed rule: for an unexpected request for money, a changed bank account number, or an urgent discount, always call back on a number you look up yourself. Not the number or link they give you. That one phone call costs you a minute, and it can save a deal, your money, and your credibility.
Copilot now reads your Power BI figures in plain language
Microsoft 365 Copilot can now answer questions about company data from Power BI, through Work IQ. You ask a question in plain language, without building a query yourself. The feature moved into the Frontier programme in June 2026 and makes figures accessible to non-technical people.
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